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Team Supervisor

2 months ago

Taunton, United Kingdom Service Care Solutions Full time

Job Summary:

We are seeking a highly skilled and experienced Team Leader to join our team at Service Care Solutions. As a Team Leader, you will be responsible for supervising a multi-disciplinary team of Planning Technicians to deliver an efficient, high-quality, continuously improving service across a wide range of service requests.

Key Responsibilities:

  • Supervise a team of Planning Technicians to ensure the delivery of high-quality services.
  • Act as the site systems administrator and work with other systems administrators to develop and manage the relevant planning software system.
  • Ensure the team is aware of and compliant with legislative changes and local or national policies.
  • Develop and implement processes to enhance the efficiency of the Service and improve the quality of service to the public.

Requirements:

  • Education to A-level standard or equivalent experience.
  • GCSE in English and Mathematics or equivalent experience.
  • Desirable qualifications include Business Administration/IT Level 3 Qualification and ECDL.

Knowledge and Skills:

  • Knowledge of planning legislation and democratic processes.
  • Thorough knowledge of IT packages, including Microsoft Office, planning software, document management systems, public-facing planning solutions, Sharepoint, and GIS.
  • Knowledge of Access/Crystal Reporting and Database Administration.

What We Offer:

As a Team Leader at Service Care Solutions, you will have the opportunity to work with a talented team of professionals and contribute to the delivery of high-quality services. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.