Housekeeping Attendant

3 weeks ago

London, Greater London, United Kingdom Royal Lancaster London Hotel Full time

About the Role

We are seeking a highly motivated and detail-oriented Self-Checker to join our team at the Royal Lancaster London Hotel. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service in our apartments.

Key Responsibilities

  • Clean all allocated bedrooms to the highest standards following departmental SOP
  • Handle all Lost Property items in accordance to departmental SOP
  • Personalize the service to our guests by using guest history where possible in line with our LQA Standards
  • Physically check daily status of all assigned apartments in order to identify, solve and minimize any discrepancy
  • Ensure the highest standards of security are stringently always adhered to regarding guests property, colleagues' property, and apartments property
  • Keep track of the pantry inventories and stock update

What We Offer

  • A competitive salary of 29,000 pa + discretionary meal allowance
  • Pension scheme with company contributions
  • 50% discount in all our restaurants and Spa's across our properties
  • Team member and Friends & Family rates across our properties
  • Extensive discounts on our benefits platform
  • Access to private medical insurance
  • Interest free season ticket loan
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
  • Bike to work scheme
  • Complimentary laundry
  • Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
  • Recommend a Friend incentive
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment
  • Employee recognition schemes and Social Committee events including gala dinners and much more

About Us

We are a 2 rosette hotel located in the heart of London, committed to providing exceptional service and memorable experiences to our guests. We are proud to be a Best Employer for 2021 at Springboard's Excellence Awards and a member of Preferred Hotels & Resorts.

Requirements

  • Legally eligible to work in the UK

How to Apply

Please submit your application if you are a motivated and detail-oriented individual who is passionate about delivering exceptional service and ensuring the highest standards of cleanliness and service.

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