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Deputy General Manager

4 weeks ago

Nottingham, Nottingham, United Kingdom findapprenticeships.co - Jobboard Full time
About the Role

We are seeking a highly skilled and experienced Deputy General Manager to join our team at Buzz Bingo. As a key member of our management team, you will play a vital role in ensuring the consistent delivery of our brand values and exceptional customer service across all areas of the club.

Key Responsibilities
  • Assist the General Manager in leading the team and driving business growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and motivate a team of staff to deliver exceptional customer service
  • Monitor and analyze key performance indicators to inform business decisions
  • Ensure compliance with company policies and procedures
Requirements
  • Previous experience in a management role within a customer-facing environment
  • Proven track record of delivering exceptional customer service and driving business growth
  • Strong leadership and motivational skills
  • Ability to analyze data and inform business decisions
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary and benefits package, including a pension scheme, staff discount, and access to training and development opportunities.