Senior Business Operations Manager
3 days ago
The Centre Manager at TPS plays a pivotal role in driving business success. This individual is responsible for leading a high-performing team to deliver exceptional results, focusing on customer satisfaction and strategic growth.
Key Responsibilities:
- Develop and execute plans to achieve centre targets and business objectives.
- Translate overall sales targets into departmental targets and set ambitious but achievable goals.
- Motivate, recognise, and incentivise the team to drive performance.
- Create Personal Development Plans and monitor progress to ensure continuous improvement.
- Develop a Manpower Plan and succession plan to ensure smooth operation.
- Foster a customer-centric culture and maintain high customer satisfaction ratings.
- Work within identified sales strategy to increase sales revenues and devise sales plans that drive growth.
- Regularly monitor business performance and identify opportunities for improvement to enhance efficiency.
About the Role:
This is an exciting opportunity for a seasoned professional to join TPS as a Centre Manager. The successful candidate will be rewarded with a salary of £60,000 - £80,000 per annum, depending on experience, plus benefits.
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