AV Event Support Specialist

5 days ago


London, Greater London, United Kingdom Concept Full time

Job Description

We are seeking an AV Event Support Specialist to join our team at Concept, a well-established audio visual systems integration company.

About the Role

This is a key support role, providing first-line AV support in a busy and hi-tech environment. The successful candidate will be responsible for carrying out regular in-room system checks, producing a rota and maintaining records of room checks and any faults found or rectified.

Main Responsibilities

  • Carrying out daily AV system checks in various meeting rooms
  • Providing technical support to users via phone, email, or in-person visits
  • Fault finding, diagnosis, and resolution of AV-related issues
  • Managing software patching and updates for AV equipment
  • Supporting high-profile meetings, including setup and management of conference calls and presentations
  • Liaising with internal technical support teams on unresolved issues

Requirements

  • Experience in an AV/IT support role within a corporate or government environment
  • Technical aptitude and interest in solving AV and IT-related issues
  • Confident communication skills and professional demeanor
  • Proactive attitude, self-motivation, and ability to manage workload effectively
  • Eligibility to work in the EU

Benefits

This is a three-month contract position working four days per week, Monday to Thursday, with the possibility of extension. You will be employed by Concept and receive all standard benefits offered by the company.



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