Helpdesk and Field Support Technician

13 hours ago


Bristol, Bristol, United Kingdom CV-Library Full time
Helpdesk and Field Support Technician needed for our dynamic team in Bristol As a 2nd Line Service Desk Analyst, you'll be responsible for providing technical support to our clients, resolving various technical issues. This includes delivering field-based support, working closely with our 3rd Line Project team, and assisting with project implementations and migrations. To excel in this role, you'll need a solid background in Windows Server, Active Directory, Office 365, and networking. Proven experience in a 2nd Line Service Desk role, ideally within an MSP environment, is highly valued. A full UK driving licence is mandatory for field-based work. We offer a competitive salary up to £38,500 per annum, a hybrid working environment (2-3 days in our Bristol office), and clear career progression to 3rd Line Support or Field Engineer roles.
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