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Development Team Lead

2 months ago

Boston, Lincolnshire, United Kingdom Lincolnshire Housing Partnership Full time
Job Title: Development Team Lead

We're seeking a skilled Development Team Lead to join our team at Lincolnshire Housing Partnership. As a key member of our organization, you will play a crucial role in delivering excellent customer service and achieving our core landlord functions.

About the Role

As a Development Team Lead, you will be responsible for managing a team of Neighbourhood Officers and Allocations Officers. Your primary focus will be on ensuring the service is delivered to the highest standard, meeting performance targets, and maintaining a high level of service delivery.

Key Responsibilities
  • Lead a team of Neighbourhood Officers and Allocations Officers to deliver excellent customer service
  • Manage and develop staff to achieve performance targets and maintain a high level of service delivery
  • Collaborate with colleagues to achieve our core landlord functions and sustain tenancies
  • Coach and motivate staff to improve quality of life for our residents
What We Offer

We offer a range of benefits, including:

  • Discounted shopping vouchers through Westfield Health
  • Opportunities to learn new skills and knowledge through our corporate training programme
  • A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
  • 24 holiday days a year pro rata (plus bank holidays)
  • The ability to earn additional holiday days through full attendance
  • Career development and encouragement
  • A family-friendly agile working policy
Requirements

We're looking for a candidate with:

  • One year of relevant experience in the social housing sector
  • Proven experience of leading a team, motivating, coaching, and developing staff
  • Professional qualification in housing and/or customer service
  • A desire to progress through training and personal development
How to Apply

Interviews will be held in person at our Boston office. Offer of employment is subject to a DBS check and return of satisfactory references.