Lodge Manager

4 weeks ago


Worthing, West Sussex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our Home Owners, ensuring their needs are met and exceeded.

As a Lodge Manager, you will be the primary point of contact for our Home Owners, providing support and guidance on a range of matters. You will be responsible for managing the day-to-day operations of the Lodge, including coordinating activities, managing contractors, and ensuring the maintenance of the property.

You will work closely with our Area Manager and other colleagues to ensure the smooth operation of the Lodge and the provision of a high-quality service to our Home Owners. You will be expected to be proactive, flexible, and able to work independently, using your own initiative to resolve issues and make decisions.

About You

We are looking for an individual with a passion for delivering exceptional customer service, who is able to build strong relationships with our Home Owners and colleagues. You will have a background in administration, customer service, or a related field, and be confident in your ability to manage multiple tasks and priorities.

You will be a team player, able to work collaboratively with colleagues to achieve our goals and objectives. You will be highly organized, with excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team, committed to delivering exceptional service to our Home Owners. We are passionate about providing a high-quality service, and are dedicated to making a positive difference in the lives of our Home Owners.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work

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