Chief Operations Director

1 week ago


London, Greater London, United Kingdom ETM Group London Full time

Company Overview

The ETM Group is a renowned hospitality organization based in London, operating a diverse portfolio of unique and vibrant venues.

Our commitment to excellence and customer satisfaction has earned us a reputation as a leader in the industry.

We are seeking an exceptional Senior General Manager to spearhead our operations and drive continued growth and success.

Salary

We offer a highly competitive salary package, including a generous base salary of £80,000 - £90,000 per annum, plus benefits and bonuses.

Job Description

This is an exciting opportunity to join our team and take on a senior leadership role within our multi-site operation.

You will be responsible for leading our high-performing teams across three sites, ensuring seamless service delivery and exceeding guest expectations.

As Chief Operations Director, you will work closely with our head office operations team to develop and implement strategies that drive business growth and profitability.

Key Responsibilities

  • Lead and manage high-performing teams across three sites
  • Develop and implement operational strategies to drive business growth and profitability
  • Work closely with our head office operations team to ensure seamless service delivery
  • Monitor and analyze key performance indicators to inform decision-making
  • Collaborate with other departments to ensure effective communication and cooperation

Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven experience in a senior management position within the hospitality industry
  • Excellent leadership and interpersonal skills
  • A strong understanding of financial management principles and practices
  • The ability to work autonomously and make strategic decisions
  • Experience of managing multiple sites and prioritizing tasks effectively

Benefits

We offer a comprehensive benefits package, including:

  • A generous salary package and bonus structure
  • Share of service charge and 50% discount at all ETM Group venues
  • Access to Wagestream and Employee Assistance Program
  • Ongoing learning and development opportunities

About Us

The ETM Group is committed to being an equal opportunities employer, welcoming applications from candidates from diverse backgrounds and skill sets.



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