Customer Service Representative

2 weeks ago


Prestwick, United Kingdom Card Factory Full time

About the Role


We are seeking a skilled and enthusiastic Sales Assistant to join our team at Card Factory in Prestwick. This is an exciting opportunity to work in a fast-paced environment where no two days are the same.



Key Responsibilities:

  • Provide exceptional customer service to ensure a positive shopping experience for all customers.


  • Process sales efficiently and accurately while upselling products on the till.


  • Price and merchandise stock correctly to meet the high standards of Card Factory.


  • Work as part of a team to unload and unpack deliveries promptly.


  • Assist with stock takes, which may involve working outside normal store hours.




Requirements:

  • A passion for delivering excellent customer service.


  • The ability to multitask and manage multiple responsibilities.


  • An enthusiasm for working in a busy retail environment.


  • Good communication and teamwork skills.




Benefits:

We offer a range of benefits to support your physical, mental, and financial wellbeing, including:



  • 25% discount on Card Factory products in-store and online.


  • Save As You Earn scheme.


  • Financial Wellbeing Support and Education Tools.


  • Seasonal incentive schemes.


  • Retail Management Apprenticeship Programmes.


  • Discounted mobile phone contracts.


  • Employee Assistance Programme.




Salary:

£8-10 per hour (dependent on experience), with opportunities for career progression and professional development.



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