Waste Management Team Lead
4 weeks ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Waste Management Team Lead. As a key member of our Recycling Centre service, you will be responsible for managing and improving the provision of this statutory service to the residents of Hertfordshire.
Key Responsibilities
- Ensure compliance with all applicable legislation, including Environmental and Health & Safety requirements
- Promote continuous improvement in levels of customer service and recycling performance
- Travel around the county to provide visible leadership to remote teams and conduct frequent inspections
- Deal with members of the public in person, on the phone, and via written communications
- Investigate accidents, incidents, complaints, and customer enquiries to provide a full and reasoned response and resolution
- Challenging service users who may be fraudulently accessing free public services
- Make reasoned and evidenced decisions regarding service provision on weekends on behalf of senior management
- Use initiative and creativity to solve complex problems within the framework of applicable legislation and council policy
- Responsible for the effective maintenance of infrastructure, plant, and machinery at recycling centres
- Use clear and effective communications with contractors to ensure continuous service delivery
- Identify the need for and place orders for goods and services related to the service and goods receipting for invoice payment approval
About You
We are looking for someone with leadership and management skills, experience in managing Health and Safety, and the ability to improve services through managing a team of staff. You will also need to be able to deal with members of the public and communicate policy and legislative restrictions in clear terms.
What We Offer
We offer a competitive salary, opportunities for career development, and a chance to work for a leading local authority. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.
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