Operational Team Lead

1 month ago


Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full time
Job Title: Operational Team Lead - Waste Management

Estimated Salary: £24,991 - £26,267 per annum (pro rata for part-time)

About the Role:

We are seeking an experienced Operational Team Lead to join our Recycling Centre service team. As a Senior Site Operative, you will be responsible for instructing and mentoring operatives, ensuring the safe opening and closing of site, and managing documentation in the Site Manager's absence.

Main Responsibilities:
  • Act as the Senior Operative on site, providing guidance and support to team members.
  • Responsible for maintaining a clean and tidy work environment, adhering to health and safety protocols.
  • Manage permits for vans and trailers, checking for certain types of waste and ensuring waste streams are not mixed.
  • Compaction of waste through the use of JCBs and compactors, with training provided.
  • Participate in staff engagement initiatives and contribute to improving customer service and recycling rates.
  • Maintain accurate records and documentation, supporting the Site Manager as needed.
Requirements:

To be successful in this role, you will require:

  • A proven track record of delivering excellent customer service.
  • Ability to remain calm under pressure, work safely, and follow procedures.
  • Highly developed interpersonal skills, with confidence in advising residents on waste disposal.
  • Experience of working in a physically demanding environment, with prolonged periods of sustained effort.
  • First aid and fire marshal qualifications, with ability to support and manage a team of operatives.
Benefits:

We offer a range of benefits, including:

  • Flexible working arrangements.
  • Excellent career development opportunities.
  • Salary exchange for additional benefits.
  • An excellent pension scheme with employer contributions.
  • Shopping discounts.
  • Support groups and wellbeing schemes.

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