Service Operations Coordinator

7 days ago


Belfast, United Kingdom VANRATH Full time
About the Role

This is an exciting opportunity for a motivated and customer-focused individual to join our team as a Service Administrator. The successful candidate will be responsible for providing exceptional customer support and ensuring the efficient operation of our security systems.

Key Responsibilities:
  1. Manage service calls using CASH software, ensuring timely and effective resolution
  2. Coordinate with engineers to dispatch them to client sites and ensure paperwork is completed accurately
  3. Deliver excellent customer service through regular communication and issue resolution
  4. Collaborate with internal teams to provide seamless support and services
Requirements:
  • Relevant experience in a similar role, preferably in a security or customer-facing environment
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office, particularly Outlook, Word, and Excel
  • Ability to work effectively under pressure and meet deadlines
Salary Range:

We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience.



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