Cabin Services Steps Driver Day

6 days ago

Longford, Telford and Wrekin, United Kingdom Abm Full time

Job Title: Aircraft Steps Driver Positioning Specialist

Location: London Heathrow Airport

Job Type: Full-time

Hours of Work: 40 hours per week

Shift Pattern: 4 on 2 off, Early start is 0500 and late finish is mixed shifts

Pay Rate: Competitive hourly rate

About Us:

ABM is one of the world's largest providers of integrated facility services. We deliver essential services that improve the spaces and places that matter most. Our comprehensive array of facility services includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.

Job Summary:

We are seeking a skilled Aircraft Steps Driver Positioning Specialist to join our team at Heathrow Airport. As a key member of our cleaning team, you will be responsible for safely driving and operating aircraft steps to allow products to be embarked and disembarked. You will also ensure the cleanliness and presentation of the vehicle is maintained.

Key Responsibilities:

  • Safely drive and operate aircraft steps to allow products to be embarked and disembarked
  • Safely position step onto the aircraft
  • Carry out vehicle safety checks and report any issues
  • Accurately complete and return secure clean and vehicle defect documentation
  • Collaboratively work with allocations team, effectively communicating aircraft arrival time, delays and secure cleaning turnaround times
  • Ensure cleanliness and presentation of the vehicle is maintained
  • Provide excellent customer service to passengers, assisting them as required
  • Adhere to airline and airport policies and procedures
  • Maintain a safe working environment at all times
  • Responsible for signing in and out equipment
  • Clean a range of aircraft internally including vacuuming carpets, wiping down equipment and surfaces, clean all seats, seatback pockets, tray tables and replace damaged magazines
  • Security checking of the aircraft in line with the Covert Testing Procedures
  • Cleaning and restocking aircraft consumables
  • Fold blankets, store blankets and pillows in overhead compartments
  • Remove rubbish from the aircraft and make sure that it is properly disposed of
  • Work as part of a team and ensure that you have good knowledge of all areas of the operation and aircraft
  • Ability to complete assigned tasks in a timely manner while complying with the company's expectations, rules and procedures
  • Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, earplugs, and safety behaviour actions inside and outside the aircraft
  • Be professional in appearance and manners towards co-workers, clients and any other person within the airport and work location
  • Exceed Prime Flight customer service and safety standards
  • Carry out other duties as assigned

Health & Safety Responsibilities:

  • Always follow Group and company policies and procedures
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system

Requirements:

  • Previous experience as a driver, preferably with passenger transport
  • Desirable previous experiences as a driving steps and positioning onto aircrafts
  • Excellent communication and customer service skills
  • Physically fit and able to handle manual tasks
  • Strong attention to detail and vehicle maintenance knowledge
  • Ability to work well in a team and independently
  • Flexible availability to work various shift patterns
  • Valid UK driving license
  • A general understanding of H&S legislation
  • Computer literate

Benefits:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

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