Folkestone Customer Support Specialist

1 day ago


Folkestone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

Folkestone is home to our UK office, where we are looking for a talented Customer Support Specialist to join our team.

In this role, you will be the first point of contact for customers, providing support and resolving their queries.

Key responsibilities include:

  • Handling high-volume customer inquiries via phone, email, and chat.
  • Providing detailed product information and resolving customer complaints.
  • Processing customer orders and managing account details.
  • Keeping accurate records of customer interactions and follow-up tasks.

A successful candidate will have a strong background in customer service, excellent problem-solving skills, and the ability to work independently.

The salary for this position is approximately £25,000 per annum, with additional benefits including pension scheme, healthcare benefits, and ongoing training and development opportunities.



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