Weekend Customer Support Specialist

1 week ago


Folkestone, Kent, United Kingdom Affinity Water Full time

We are looking for a skilled Weekend Customer Support Specialist to join our call centre team in Folkestone.

This role involves working 37 hours per week on a 7 hour shift basis between 7am and 8pm, Monday to Friday, plus 2 weekends and 1 Saturday in a 7 week rota. You will also be required to use various IT software, for which thorough training will be provided.

The estimated salary for this position is £24,487. In return, you will receive 23 days' annual leave plus a celebration day, which increases with your length of service.

Affinity Water places great importance on maintaining a healthy work-life balance and supports the professional growth of its employees.

Main duties include:

  • Providing high-quality customer service over the weekend
  • Utilising IT systems to efficiently manage customer queries

Affinity Water aims to create a culturally diverse and inclusive work environment that mirrors the communities we serve.



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