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General Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Marston's Full time
About the Role

We're seeking a highly skilled and motivated General Manager to lead our team at the Dragonfly in Basingstoke. As a key member of our management team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing your team's skills.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver exceptional customer experiences
  • Develop and implement sales growth strategies to increase revenue and profitability
  • Manage all aspects of the pub, including operations, finance, and customer service
  • Collaborate with the area manager to achieve business objectives and improve performance
  • Identify and capitalize on opportunities to improve customer satisfaction and loyalty
What We Offer

As a General Manager with Marston's, you'll enjoy a competitive salary, bonus, and benefits package, including access to a pension plan, on-site accommodation, private healthcare, and award-winning training and development.

About the Pub

The Dragonfly is a well-established community pub in Basingstoke, offering a warm and welcoming atmosphere for customers. With a central bar, feature cake cabinet, and outdoor spaces, the pub is a popular destination for locals and visitors alike.

Requirements

To succeed in this role, you'll need:

Proven experience as a General Manager or in a similar leadership positionExcellent leadership and communication skillsAbility to drive sales growth and improve customer satisfactionStrong financial management skillsPassion for delivering exceptional customer experiences