Financial Operations Coordinator
1 month ago
Job Summary:
We are seeking an experienced Financial Administrator to join our client's SJP Practice in Dorking. The successful candidate will provide high-level technical and administrative support to Financial Advisers, including business processing, financial administration, and client liaison.
Key Responsibilities:
- Support Financial Advisers with all areas of administration, including responding to client enquiries, liaising with third parties, and providing support at client meetings.
- Issue letters of authority to providers and chase financial institutions for requested information.
- Provide telephone liaison with Administration Centres and Paraplanners.
- Draft and proof-read documents, including client correspondence, presentations, and illustrations.
- Update client records and databases with financial and personal data.
- Maintain and accurately update the CRM system.
- Decipher policy information and input it into the company CRM.
- Onboard new clients to the company CRM.
- Prepare client files for review meetings.
- Provide regular status updates to clients regarding the status of transfers and withdrawals.
- Complete illustrations and applications for new business.
- Process New Business and chase through to completion.
- Process application forms.
- Complete an audit at the end of each case to ensure all documents are in place.
- Manage compliance requirements, ensuring new business and client files are fully compliant.
- Maintain accurate computer records.
- Manage company compliance records.
- Manage the new SJP meeting review process.
- Manage the business pipeline.
- Develop skills in writing basic Suitability Letters.
- Assist with marketing administration.
Requirements:
- Previous experience within a Financial Planning role.
- A can-do attitude and flexibility.
- Exceptional attention to detail and excellent written English skills.
- Strong organizational skills and ability to use own initiative.
- Ability to work additional hours when required.
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