Service and Operations Coordinator
3 days ago
A leading hospitality company seeks a highly motivated and organized individual to fill the role of Service Excellence Lead at one of its top-tier restaurants. In this dynamic position, you will oversee daily service operations, driving excellence and consistency across every guest interaction.
Main Responsibilities
* Develop and implement service standards, ensuring seamless delivery of exceptional guest experiences and efficient operational processes.
* Foster a collaborative work environment, promoting teamwork and open communication among team members, and recognizing opportunities for growth and improvement.
* Provide coaching and support to service staff, identifying areas for development and offering constructive feedback to drive performance and enhance job satisfaction.
Necessary Qualifications
* Proven track record of success in hospitality leadership roles, preferably in a fine dining setting.
* Strong understanding of service principles, including attentiveness, responsiveness, and personalized engagement.
* Excellent leadership and communication skills, with the ability to motivate teams and drive change in a fast-paced environment.
Benefits Package
* Salary range: $70,000 - $90,000 per year, commensurate with experience and qualifications.
* Comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.
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