Business Partner

4 weeks ago

Dudley, Dudley, United Kingdom Rentokil Initial plc Full time
Job Title: Business Partner

Join Rentokil Initial plc, a leading provider of business services, as a Business Partner in our Dudley office. This is a 6-month fixed-term contract with a competitive basic salary and opportunities for career growth.

About the Role:

We are seeking a skilled Business Partner to manage the business reviews focused on disputes and debt. The successful candidate will be responsible for developing stakeholder management relationships, ensuring effective communication channels, and resolving queries within agreed timeframes.

Key Responsibilities:
  • Develop and maintain relationships with stakeholders across all business units
  • Manage daily workloads and prioritize tasks to meet Service Level Agreements (SLAs)
  • Ensure accurate and timely resolution of client and business queries
  • Identify process gaps and suggest solutions to improve efficiency
  • Collaborate with the business front line to improve the quality of information
Requirements:
  • Previous experience in a Shared Service Centre or Credit Control Environment
  • Experience with Onguard and ICABS or similar Credit Management systems
  • Excellent IT skills, including Google Docs, Word, Excel, and PowerPoint
  • Ability to drive and influence internal and external SSC colleagues
  • Credible stakeholder management ability
What We Offer:
  • Competitive basic salary
  • Monthly company bonus scheme
  • Industry-recognized qualification in customer service (apprentice level)
  • Rentokil rewards scheme
  • Salary grading system linked to performance
  • Childcare vouchers
  • Company pension

Rentokil Initial plc is an equal opportunities employer and is committed to creating a diverse working environment. We process your data in accordance with our careers privacy policy.

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