Branch Operations Coordinator
7 days ago
Job Summary
We are seeking a highly motivated and organized Branch Administrator to support our team in a busy customer-facing environment. As a Branch Administrator, you will be responsible for providing administrative support to the sales team, including uploading property details onto major property portals, handling customer inquiries, and maintaining office expenditure within budgeted levels.
Key Responsibilities
- Provide administrative support to the sales team, including data entry, document preparation, and filing.
- Handle customer inquiries and respond to emails and phone calls in a professional and timely manner.
- Maintain accurate and up-to-date records of office expenditure and ensure that all expenses are within budgeted levels.
- Assist with the preparation of marketing materials, including property listings and promotional materials.
- Perform other administrative tasks as required to support the smooth operation of the office.
Requirements
- Previous experience as an administrator or secretary, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office and other software applications, including property portals and CRM systems.
- A keen interest in learning and keeping up to date with industry changes and developments.
About Us
William H Brown is an award-winning estate agency with a long history of providing exceptional service to our customers. We operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. We are committed to providing a supportive and inclusive work environment, and we welcome applications from suitably qualified and eligible candidates.
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