Technical Operations Specialist

4 days ago


Liverpool, Liverpool, United Kingdom Matalan Full time
Lead Technologist Job Description

This role offers an exciting opportunity to join Matalan's team as a Lead Technologist, responsible for overseeing a team of Technologists and driving excellence in product quality.

As a key member of the team, you will be responsible for:

  • Driving the delivery of Matalan's Quality Strategy.
  • Coordinating with cross-functional teams to prioritize work based on Technical / Quality KPIs.
  • Mentoring team members to enhance their skills and capabilities.
  • Enhancing team performance through efficient workflow management.
  • Fostering collaborative relationships with internal stakeholders.

Key responsibilities include:

  • Guiding team members on commercial approvals.
  • Leading departmental testing initiatives.
  • Managing data, including test reports, fit logs, PLM, and gold seals.
  • Addressing customer complaints and feedback.
  • Nurturing relationships within Customer Services.

Benefits include:

  • £55,000 - £75,000 per annum, dependent on experience.
  • Comprehensive benefits package, including 20% staff discount.
  • Professional development opportunities and career advancement.
  • Wellbeing support and resources.
  • Recognition and rewards schemes.


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