Technical Operations Specialist
4 days ago
This role offers an exciting opportunity to join Matalan's team as a Lead Technologist, responsible for overseeing a team of Technologists and driving excellence in product quality.
As a key member of the team, you will be responsible for:
- Driving the delivery of Matalan's Quality Strategy.
- Coordinating with cross-functional teams to prioritize work based on Technical / Quality KPIs.
- Mentoring team members to enhance their skills and capabilities.
- Enhancing team performance through efficient workflow management.
- Fostering collaborative relationships with internal stakeholders.
Key responsibilities include:
- Guiding team members on commercial approvals.
- Leading departmental testing initiatives.
- Managing data, including test reports, fit logs, PLM, and gold seals.
- Addressing customer complaints and feedback.
- Nurturing relationships within Customer Services.
Benefits include:
- £55,000 - £75,000 per annum, dependent on experience.
- Comprehensive benefits package, including 20% staff discount.
- Professional development opportunities and career advancement.
- Wellbeing support and resources.
- Recognition and rewards schemes.
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