Help Desk Support Specialist

1 month ago


Greater Manchester, United Kingdom Talentbank Technology Partners Full time

Job Title: Help Desk Support Specialist

We are seeking an experienced Help Desk Support Specialist to join our team at Talentbank Technology Partners. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and in-person.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Respond to and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues using our ticketing system

Requirements:

  • 2+ years of experience in a help desk or technical support role
  • Working knowledge of Windows Operating Systems, Microsoft Office, and Active Directory
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

To be considered for this role, please submit your resume and a cover letter outlining your experience and qualifications.


About Us:

Talentbank Technology Partners is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our team.


How to Apply:

Apply now by submitting your resume and a cover letter to [insert contact information].


Equal Opportunities Employer:

Talentbank Technology Partners is an equal opportunities employer and welcomes applications from all qualified candidates.


Contact Us:

For more information about this role or to discuss your application, please contact [insert contact information].


Follow Us:

Stay up-to-date with the latest news and updates from Talentbank Technology Partners by following us on LinkedIn.


Disclaimer:

The information contained in this job description is accurate at the time of posting and may be subject to change.


Language:

This job description is available in English.



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