Call Centre Operations Manager

We are seeking an experienced Call Centre Team Lead Specialist to join our team at Lloyd Recruitment - Epsom.The successful candidate will be responsible for guiding a team of 12-15 call centre agents to achieve and exceed KPIs.Responsibilities:Motivate and support a team to meet targetsProvide exceptional customer service via phone and emailManage absence...

About The RoleWe are looking for a highly skilled Learning Centre Manager to lead our Early Years programme. As a Learning Centre Manager, you will be responsible for overseeing the daily operations of our centre, including staff management, curriculum planning, and budgeting. This is a great opportunity to develop your leadership skills and make a real...

Cisilion's Vision for ExcellenceThe esteemed Service & MOT Centre Manager role at Cisilion beckons an extraordinary individual to lead the Client Services team. As a pivotal figure, you will oversee the 24/7 service desk and manage senior engineering teams comprising over 20 colleagues. Direct line management of team leaders is also expected.This...

Contact Centre Team LeaderUpto £34,000 basic salary.Pension scheme available.Remote working with occasional travel to Surrey or London office for team meetings.Monday to Friday, no weekends.Operational hours: 8:00-6:15pm, on a 4-week rota basis.Private medical and dental cover.25 days holiday + bank holidays + option to buy up to 5 extra days.We are seeking...

Cisilion is seeking a seasoned Service Centre Director to spearhead our Client Services team. In this pivotal role, you will oversee the entire service centre, encompassing the 24/7 service desk and a senior engineering team of over 20 colleagues – including direct line management of team leaders.The Service Centre supports multiple technology stacks,...

About the RoleCisilion is seeking an experienced Operations Director - IT to lead our service centre operations. As a key member of our Client Services team, you will be responsible for ensuring the smooth operation and continuous improvement of our service centre, delivering exceptional customer service and technical support to our clients.Estimated salary:...

Job OverviewCisilion is looking for an experienced IT Service Delivery Manager to join our Client Services team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our managed services to our clients, driving continuous improvement activities to promote and foster a culture of improvement within the service...

Domiciliary Care Leader OpportunityA UK-wide specialist organisation, Purosearch Ltd, is seeking a skilled Domiciliary Care Leader in the Glasgow area. This role involves managing multiple sites and leading a team to deliver high-quality care services.About the Role:The ideal candidate will have experience in senior management within the domiciliary care...

ResponsibilitiesGuide a team of 12-15 call centre agents in a financially regulated environment.Report daily to the Contact Centre Manager on team activities.Motivate and support the team to achieve and exceed KPIs and personal targets.Provide first-class training, support, and development opportunities.

We are looking for an experienced IT Service Management Lead to join our Client Services team at Cisilion. In this key role, you will be responsible for overseeing the day-to-day operations of the 24/7 Service Centre, ensuring timely and effective resolution of customer Incidents and Requests.The successful candidate will have a strong understanding of...

Job DescriptionWe are seeking a highly skilled Finance Manager to join our Sustainable Technology Solutions Integrated Solutions business unit. This group is responsible for engineering and project delivery across the hydrocarbons and energy transition sectors.You will oversee the financial operations of a broad, global portfolio of engineering projects,...

Lead Operations EngineerThe successful candidate will be responsible for the efficient design, construction, operation, and maintenance of compliant and safe gas and electricity distribution networks.This role involves day-to-day management of a team of Operations Engineers, ensuring compliance with safety, operational, and technical requirements including...

**Role Overview:**As a seasoned Accounting Operations Manager, you will be responsible for leading our accounting operations team to achieve financial excellence and efficiency. You will oversee all aspects of accounting operations, including financial reporting, budgeting, and financial planning.Responsibilities:Lead a team of accountants to prepare...

About UsBirchgrove is a pioneering build-to-rent operator catering exclusively to the over 65s. Our mission revolves around bringing purpose to our work and making a meaningful difference in the lives of our colleagues and residents.The RoleAs Assistant Manager, you will play a pivotal role in supporting the General Manager in all aspects of managing our...

Job Title: People Operations ManagerThe estimated salary for this role is £28,800 per annum based on the national average for a part-time position in Leatherhead. We are seeking an experienced People Operations Manager to join our team at Transform Housing & Support.As a key member of our HR department, you will be responsible for managing the entire...

Job DescriptionThe ideal candidate will have several years of experience in the gas/electric distribution business, with knowledge of industry standards, regulations, and specifications. A recognised H&S qualification such as IOSH or NEBOSH would be desirable.We are looking for a skilled professional to join our team as a Network Operations Manager. The...

Job OverviewWe are seeking an experienced Resident Service Manager to oversee a residential development within the Leatherfield area. This is a single-site role working in a new residential building.This position involves managing daily operations and ensuring seamless resident experiences.The successful candidate will work closely with residents, addressing...

Finance Operations ManagerWe are recruiting an experienced Finance Operations Manager to join our team in Leatherhead. The ideal candidate will have previous experience in an end-to-end Accounts Payable function for multiple entities and will be responsible for ensuring that all invoices, credit notes and payments are processed accurately and promptly,...

Company OverviewAt Scattergoods Agency, we pride ourselves on providing exceptional dining experiences for our clients. Our daytime restaurant operation near Leatherhead, Surrey has established itself as a leading destination for those seeking delicious meals in a welcoming atmosphere.As a Sous Chef at our restaurant, you will have the opportunity to...

Impact Food Group is seeking a highly skilled Food Service Operations Manager to lead our kitchen team at Howard of Effingham School in Surrey.This 6-month fixed-term contract offers an exciting opportunity to take on new challenges and develop your skills in a dynamic environment.As a Food Service Operations Manager, you will oversee the preparation of main...