Residential Operations Manager
3 weeks ago
Birchgrove is a pioneering build-to-rent operator catering exclusively to the over 65s. Our mission revolves around bringing purpose to our work and making a meaningful difference in the lives of our colleagues and residents.
The RoleAs Assistant Manager, you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.
Key Responsibilities- Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence.
- Promote the independence of our residents by providing opportunities to use their skills and enhance their quality of life.
- Assist in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being.
- Ensure compliance with Health & Safety policies and procedures and help with risk assessments and other relevant reporting duties.
- Proven ability or willingness to contribute to effective sales strategies and operations.
- Extensive background in a care home or nursing facility.
- Knowledge of financial management, capable of supporting budget management and financial performance analysis.
- Excellent leadership skills with the ability to motivate and manage teams effectively.
- Committed to enhancing residents' well-being and fostering a sense of community.
- Possesses adaptability and strong decision-making skills to manage competing priorities.
- Demonstrates ambition and a results-oriented mindset.
- Willingness to work flexible hours, including weekends, to meet development needs.
- Values aligned with our philosophy as outlined on our website.
- To have experience in conducting resident assessments, including elements covering health and welfare.
- To have a firm understanding of safeguarding adults at Risk.
- Experience in caring for residents who have health-related issues, including dementia.
- To have experience managing a team, including the direct supervision of staff.
- To have experience creating and implementing risk assessments.
We are committed to fostering professional development and providing opportunities for growth investing in our employees' career progression. We believe in the power of diversity and inclusion, offering a collaborative and innovative culture where ideas are valued and creativity is encouraged.
The estimated salary for this position is £45,000-£55,000 per annum, depending on qualifications and experience. Additionally, we offer competitive benefits including healthcare cashback and an electric car scheme.
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