Service Centre Director
3 days ago
Cisilion is seeking a seasoned Service Centre Director to spearhead our Client Services team. In this pivotal role, you will oversee the entire service centre, encompassing the 24/7 service desk and a senior engineering team of over 20 colleagues – including direct line management of team leaders.
The Service Centre supports multiple technology stacks, including networking (Cisco, Meraki, Fortinet), collaboration (various), and cloud services (Azure). Your primary objective will be to ensure seamless operation and continuous improvement of the Cisilion Service Centre, delivering exceptional customer service and technical support to our clients.
With a strong background in Service Management, you will leverage ITIL practices across Incident, Problem, Change, Event, Knowledge, Asset & Configuration Management. Support and/or delivery experience with an engineering background is essential. A background in managing Cisco and/or Microsoft Azure estates is also required.
Key responsibilities include:
- Builidng, leading, and inspiring a team of service centre engineers to deliver a strong customer experience and exceed service and experience level agreements.
- Conducting regular performance reviews, providing feedback, and identifying training needs to support team development.
- Working with peers across the business to establish the Service Centre as a cornerstone of the Cisilion value proposition.
Estimated salary: £60,000 - £80,000 per annum based on location and industry standards.
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Director of Visual Communications
7 hours ago
Leatherhead, Surrey, United Kingdom Buildspace Group Full timeAbout the CompanyBuildspace Group is a £200m, multi-divisional Main Contractor with a strong reputation for delivering high-quality projects.We are growing both turnover and profit year on year, and we need someone who can help us achieve our goals.We offer a competitive salary of £65,000 - £85,000 per annum, as well as a range of benefits, including...
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Director of Child and Family Services
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Leatherhead, Surrey, United Kingdom Harris Hill Charity Recruitment Specialists Full timeJob Title: Director of Child and Family ServicesAbout the Role:This is an exceptional opportunity to join a well-established charity that strives to empower children, young people, and families. As the Director of Child and Family Services, you will play a pivotal role in shaping the future of these critical services.Key Responsibilities:Provide strategic...
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Customer Service Director
3 days ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeResponsibilitiesGuide a team of 12-15 call centre agents in a financially regulated environment.Report daily to the Contact Centre Manager on team activities.Motivate and support the team to achieve and exceed KPIs and personal targets.Provide first-class training, support, and development opportunities.
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Residential Service Director
3 days ago
Leatherhead, Surrey, United Kingdom Voyage Care Ltd Full time £38,000About UsVoyage Care Ltd is a leading provider of care services, committed to enhancing the quality of life for individuals with complex needs.Our Vision:To provide high-quality care services that meet the unique needs of each individual.To empower our staff to deliver exceptional care and support.To build strong relationships with local authorities,...
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Healthcare Service Director
3 weeks ago
Leatherhead, Surrey, United Kingdom Purosearch Ltd Full timeDomiciliary Care Team Manager PositionPurosearch Ltd is seeking a highly skilled Domiciliary Care Team Manager to join our team in the Glasgow area. This is a full-time position responsible for operational excellence within our services, ensuring that our team delivers the highest levels of care to service users.About the Role:The ideal candidate will have...
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Director of Community Services
7 hours ago
Leatherhead, Surrey, United Kingdom Birchgrove Full timeJob DescriptionThe role of Assistant Director Adults at Birchgrove is a pivotal position that requires an individual with exceptional leadership skills and experience in managing a team. As the right-hand person to the General Manager, you will play a crucial part in ensuring the smooth operation of our community.We are committed to fostering professional...
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Childcare Centre Leader
15 hours ago
Leatherhead, Surrey, United Kingdom The Learning Experience Full timeRole OverviewAs an experienced Room Leader, you will be responsible for creating engaging learning environments and developing Little Learners from infancy to preschool. Our centres focus on making early education joyful, engaging, and fun.We are seeking two talented individuals to join our team in this key role.Key ResponsibilitiesCreate stimulating lesson...
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IT Service Delivery Manager
8 hours ago
Leatherhead, Surrey, United Kingdom Cisilion Full timeJob OverviewCisilion is looking for an experienced IT Service Delivery Manager to join our Client Services team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our managed services to our clients, driving continuous improvement activities to promote and foster a culture of improvement within the service...
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Sales Director
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Leisure Property Director
4 weeks ago
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IT Service Management Lead
3 days ago
Leatherhead, Surrey, United Kingdom Cisilion Full timeWe are looking for an experienced IT Service Management Lead to join our Client Services team at Cisilion. In this key role, you will be responsible for overseeing the day-to-day operations of the 24/7 Service Centre, ensuring timely and effective resolution of customer Incidents and Requests.The successful candidate will have a strong understanding of...
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Regional Operations Director
3 days ago
Leatherhead, Surrey, United Kingdom SeeAbility Full timeJob Title: Regional Operations DirectorSalary: £Excellent salary & £3k car allowance, Interim 6th month Contract, 37.5 hours.About the RoleWe are seeking a highly experienced Regional Operations Director to join our team at SeeAbility. As an Interim Peripatetic Regional Head of Operations, you will be responsible for overseeing the delivery of high-quality...
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Contact Centre Team Leader
1 week ago
Leatherhead, Surrey, United Kingdom Lloyd Recruitment Limited Full timeContact Centre Team LeaderUpto £34,000 basic salary.Pension scheme available.Remote working with occasional travel to Surrey or London office for team meetings.Monday to Friday, no weekends.Operational hours: 8:00-6:15pm, on a 4-week rota basis.Private medical and dental cover.25 days holiday + bank holidays + option to buy up to 5 extra days.We are seeking...
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Director of Customer Experience
4 weeks ago
Leatherhead, Surrey, United Kingdom Premium Credit Ltd Full timeJob SummaryWe are seeking an experienced leader to join our team as Director of Customer Experience at Premium Credit Ltd.The successful candidate will be responsible for leading a team to enhance customer outcomes by improving processes, human capabilities, and technology, enabling the business to manage sustainably.About the RoleThis is a key leadership...
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Domiciliary Care Team Lead
3 weeks ago
Leatherhead, Surrey, United Kingdom Purosearch Ltd Full timeCare Services Director NeededPurosearch Ltd, a UK-wide specialist organisation, is looking for an experienced Care Services Director to lead our domiciliary care team in the Glasgow area. This is a challenging yet rewarding opportunity to manage multiple sites and drive excellence in care delivery.About the Job:We are seeking a seasoned professional with...
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Tax Director
5 days ago
Leatherhead, Surrey, United Kingdom Michael Page Full timeJob SummaryWe are seeking an experienced Business Tax Director to join our team in Leatherhead. The successful candidate will be responsible for managing tax services, ensuring compliance requirements are met, and advising a diverse client base.
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Sales Director
3 weeks ago
Leatherhead, Surrey, United Kingdom Beaverbrook Full timeJob Title: Sales DirectorWe are seeking an experienced Sales Director to join our team at Beaverbrook. As a key member of our sales leadership team, you will play a crucial role in shaping and implementing our corporate and MICE sales strategy.The primary focus of this role will be the generation of new business for Beaverbrook Estate and Beaverbrook Town...
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Performance Management Director
6 days ago
Leatherhead, Surrey, United Kingdom Connect Plus Services Full timeAbout the RoleThe Performance Management Director will be responsible for leading our performance management function, ensuring that we meet our contractual obligations and deliver exceptional customer satisfaction.**Key Responsibilities:**Develop and implement performance management strategies to drive business improvementLiaise with stakeholders to ensure...
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Regional Director of Community Development
4 weeks ago
Leatherhead, Surrey, United Kingdom Clarion Housing Group Limited Full timeRegional Director of HousingSalary: £86,016 to £107,519 per annum, plus £5,000 Car Allowance annually.Location: Hybrid - South Region, linking our offices in Haywards Heath/Maidstone or Leatherhead.About Clarion Housing Group LimitedWe are the largest not-for-profit social landlord in the UK, providing affordable homes and services to over 350,000...
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Strategic Project Director
1 month ago
Leatherhead, Surrey, United Kingdom undisclosed Full timeJob Title: Strategic Project Director - LNG PortfolioAbout the Role:KBR's Integrated Solutions business unit is seeking a Strategic Project Director - LNG Portfolio to lead the technical and commercial delivery of LNG projects within our portfolio. This is a key role that will report to the Director of Projects and be responsible for managing multiple...