Client Relations Specialist
1 week ago
We are currently working with a well-established property services business in the Bristol area to expand their dedicated team. In this role, you will be making a significant difference in enhancing the quality of life for residents. If you have experience as a Tenant Liaison Officer, Housing Officer, or have a background in Social Housing, we encourage you to apply below.
Tenant Liaison OfficerEstimated salary: £32,000 - £37,000
About the Role:- Main point of contact for escalated resident queries and complaints.
- Investigate and resolve formal complaints while collaborating closely with the team.
- Liaise regularly with tenants to ensure all complaints are addressed, keeping them informed on progress.
- Work towards reducing the number of formal complaints being raised, preventing any issues.
- Have at least 1 year of experience as a Tenant Liaison Officer, Housing Officer, or within Social Housing.
- Familiarity with social housing contracts is highly desirable.
- Pension Scheme
- Buy/Sell Annual Leave
- A great team environment
- Bigger projects to contribute to
- Career progression opportunities
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