Airport Fleet Operations Manager

4 days ago


Redcar, Redcar and Cleveland, United Kingdom Omega Resource Group Full time
Job Description

Job Summary

Omega Resource Group

Commercial Vehicle Fleet Management

We are seeking a highly skilled Fleet Engineer to join our team at Omega Resource Group. As a Fleet Engineer, you will be responsible for ensuring the performance and service level agreements are met by our network of vendors.

Key Responsibilities

  • Be accountable for the performance of the vendors and address issues and complaints from customers or staff regarding repairer performance promptly and conclusively to the satisfaction of the company and our customers, updating all parties as necessary.
  • Identify and recruit quality HGV, LCV and ancillary equipment vendors able to meet or exceed the requirements detailed in our Service Level Agreements and deliver service to the satisfaction of the company and our customers.
  • Negotiate advantageous terms with the network, reviewing these periodically to ensure competitiveness.
  • Optimise the size of the repair networks, ensuring sufficient coverage, and respond rapidly to address any geographical gaps when a demand occurs.
  • Conduct thorough vendor audits frequently, and post-repair vehicle inspections, meeting or exceeding prescribed volume requirements.
  • Perform thorough investigations relating to MOT failures and work quality concerns, and submit detailed reports within prescribed timeframes, liaising with vendor and customer as appropriate.
  • Ensure each vehicle/asset is defaulted to a repairer who provides the best service, repair & maintenance solution, proposing & managing change of repairer on agreement.
  • Meet with customer representatives regularly to identify opportunities for improvement and discuss network performance, presenting to customer representatives when necessary.

Qualifications & Experience

  • A good general level of education is required.
  • Mechanical qualifications to NVQ Level or equivalent.
  • Extensive and proven experience in negotiating best in class terms and service levels and be highly skilled in managing Commercial Vehicle and Ancillary Equipment networks.
  • Experience with and detailed understanding of the workings and operation of commercial service, inspection, maintenance and repair operations.
  • A thorough knowledge of regulatory compliance in relation to HGV and ancillary equipment.
  • Proven ability of interaction with Fleet Operators at all levels.

Benefits

  • Death in Service – 4 x salary.
  • Company Car.
  • Company Bonus.
  • 25 days annual holiday entitlement + Birthday + Bank Holidays.
  • Health Insurance.
  • On-site Parking.
  • Employee Assistance Programme.
  • Discounted gym memberships.
  • Salary Exchange - Holiday purchase scheme (up to 3 days).
  • Salary Exchange - Car Scheme.
  • Private Health cover for employees >10 years' service.
  • Health Cash Plan (Medicash).
  • Employee Referral Scheme (£1,000 on successful recruitment).
  • Permanent Health Insurance.
  • Company sick pay.
  • Pension matched up to 5%.

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