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Lodge Operations Manager

1 month ago


Saffron Walden, Essex, United Kingdom Churchill Estates Management Ltd Full time

Are you passionate about delivering exceptional customer service and managing complex operations?

Do you have experience in customer-facing roles and a background in administration?

If so, we encourage you to apply for the Lodge Manager position at Churchill Estates Management Ltd's Saffron Walden, Essex location.

We offer a comprehensive compensation package, including a salary of £21,000 per annum, plus excellent benefits, such as annual holiday entitlement, life assurance, and professional development opportunities.

Key Responsibilities:

  • Deliver exceptional customer service to Home Owners
  • Manage the day-to-day operations of the Lodge
  • Maintain high standards of maintenance and upkeep
  • Liaise with contractors and suppliers
  • Complete health and safety checks

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in customer service or a related field
  • Basic knowledge of administration and computer literacy
  • Previous experience working in retirement living, social housing, hospitality, or a similar sector
],