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Lodge Operations Manager
1 month ago
Are you passionate about delivering exceptional customer service and managing complex operations?
Do you have experience in customer-facing roles and a background in administration?
If so, we encourage you to apply for the Lodge Manager position at Churchill Estates Management Ltd's Saffron Walden, Essex location.
We offer a comprehensive compensation package, including a salary of £21,000 per annum, plus excellent benefits, such as annual holiday entitlement, life assurance, and professional development opportunities.
Key Responsibilities:
- Deliver exceptional customer service to Home Owners
- Manage the day-to-day operations of the Lodge
- Maintain high standards of maintenance and upkeep
- Liaise with contractors and suppliers
- Complete health and safety checks
Requirements:
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in customer service or a related field
- Basic knowledge of administration and computer literacy
- Previous experience working in retirement living, social housing, hospitality, or a similar sector