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Customer Service Representative

2 months ago

Brampton, United Kingdom Adecco Full time

Job Title: Call Handler

Job Summary:

We are seeking a skilled Call Handler to join our team at Adecco. As a Call Handler, you will be responsible for providing non-emergency ambulance transport to service users who need assistance getting to their hospital appointments/treatments. You will be the first point of contact for inbound calls, checking the eligibility of service users and entering details onto the system.

Responsibilities:

* Provide non-emergency ambulance transport to service users
* First point of contact for inbound calls
* Check eligibility of service users
* Enter details onto the system

Requirements:

* Enhanced DBS
* Attention to detail
* Strong customer service skills and ability to multitask

What We Offer:

* Competitive hourly rate of £11.44
* Ongoing temporary opportunity with potential to go permanent
* Opportunity to work in a dynamic and supportive team

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.