Senior Client Services Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Home Group Full time
Job Description

We are seeking a Senior Client Services Manager to lead our Birmingham Universal Prevention Service team.

Responsibilities:

  • Lead a motivated team to deliver efficient, high-quality services in line with contracts and customer satisfaction surveys.
  • Ensure Health and Safety checks and risk assessments are completed accurately.
  • Manage individual and team performance using coaching skills.

You have:

  • The people skills to take others with you and help them grow.
  • Experience delivering support in a housing or care environment.
  • Experience in people management.

What We Offer:

  • A salary of £27,000 to £30,200 per year.
  • Flexible working hours with 4 days in the office and 1 day working from home.
  • A hybrid role with opportunities for professional growth.


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