Technical Support Specialist
3 weeks ago
VIQU Limited is seeking a skilled Second Line Support Engineer to join our client's team in Leighton Buzzard. As a key member of the IT department, you will provide high-quality technical support to users across the organisation.
Key Responsibilities:- Provide second-line support for users, investigating and resolving technical issues in a timely manner.
- Log and manage customer tickets, identifying root causes and implementing effective solutions.
- Support and maintain a Microsoft environment, including Exchange Online, Intune, and Autopilot.
- Troubleshoot network and infrastructure issues, ensuring minimal downtime and maximum productivity.
- Manage Active Directory, including user management, group policies, and permissions.
- 1+ years of experience in a second-line IT support role.
- Proven expertise in Microsoft 365, Intune, Autopilot, and Exchange Online.
- Extensive experience with Active Directory management and maintenance.
- Excellent communication skills and a proactive problem-solving attitude.
- Ability to work independently and effectively communicate with stakeholders.
To discuss this exciting opportunity, please contact Jack Mcmanus at jack.mcmanus@viqu.co.uk or follow us on LinkedIn and Twitter for more information.
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Leighton Buzzard, Central Bedfordshire, United Kingdom VIQU Limited Full timeSecond Line Support Engineer OpportunityVIQU Limited is seeking a skilled Second Line Support Engineer to join our client's team in Leighton Buzzard. As a key member of the IT department, you will provide high-quality technical support to users across the organisation.Key Responsibilities:Provide second-line support for users, investigating and resolving...
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