Technical Support Specialist

4 weeks ago

Leighton Buzzard, Central Bedfordshire, United Kingdom VIQU Limited Full time
Second Line Support Engineer Opportunity

VIQU Limited is seeking a skilled Second Line Support Engineer to join our client's team in Leighton Buzzard. As a key member of the IT department, you will provide high-quality technical support to users across the organisation.

Key Responsibilities:
  • Provide second-line support for users, investigating and resolving technical issues.
  • Log and manage customer tickets, identifying root causes and implementing effective solutions.
  • Support a Microsoft environment, including Exchange Online, Intune, and Autopilot.
  • Troubleshoot network and infrastructure issues, ensuring seamless system performance.
  • Manage Active Directory, including user management, group policies, and permissions.
Requirements:
  • 1+ years of experience in a second-line IT support role.
  • Proven expertise in Microsoft 365, Intune, Autopilot, and Exchange Online.
  • Extensive experience with Active Directory management and maintenance.
  • Excellent communication skills and a proactive problem-solving attitude.
  • Ability to work independently and effectively communicate with stakeholders.

To discuss this exciting opportunity, please contact Jack Mcmanus at VIQU Limited. We offer a competitive salary of £30,000-£35,000 and a chance to work with a leading organisation in Leighton Buzzard.

VIQU Limited is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a supportive and inclusive work environment.

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