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Field Service Technician

2 months ago

Whitechapel, Greater London, United Kingdom Boon Edam Full time
Job Title: Field Service Technician

Boon Edam is a world market leader in commercial entrance solutions, and we are seeking a skilled Field Service Technician to join our team.

About the Role:

We are looking for a highly organized and technically competent individual to perform proactive maintenance, installation, and commissioning of customers' equipment, including revolving doors and security turnstiles. The successful candidate will be responsible for ensuring the highest possible standards while protecting the best interests of the company.

Key Responsibilities:
  • Attend numerous sites with Boon Edam products to maintain and service them on a pre-planned and callout basis.
  • Assess and determine the work needed to be carried out with a view to completing this work in a timely manner.
  • Establish and maintain excellent working relationships with customers while promoting the products and services of Boon Edam.
  • Be a confident communicator and display excellent time management skills.
  • Be technical-minded, enjoy problem-solving, and have a keen interest in ensuring health and safety guidelines are adhered to at all times.
Requirements:
  • Working knowledge of health and safety.
  • Experience as an automatic door engineer or working in a similar role would be advantageous but not essential.
  • Technically competent.
  • Background in engineering is an advantage.
  • CSCS card holder is desirable but not essential.
  • EN 16005 accredited desirable but not essential.
  • Ability to work alone and as part of a team.
  • Highly organized with excellent time management.
  • Excellent communicator who can liaise with and build customer rapport.
  • Proficient in Microsoft Office Programmes.
  • Electro/Mechanical qualification is desirable but not essential.
  • GCSE Maths and English, Grade C or higher.
What We Offer:

As a Field Service Technician at Boon Edam, you will receive a competitive salary package, benefits, and opportunities for career development. You will be part of a friendly and inclusive work environment, with a 23-day annual leave plus 8 bank holidays, and a company pension scheme with generous employer contributions.

Boon Edam is an equal-opportunity employer, and we welcome applications from diverse candidates. If you are passionate about customer satisfaction and brand image, and enjoy problem-solving, we encourage you to apply for this exciting opportunity.