Technical Operations Team Lead
6 days ago
Permanent Role - Network Operations Centre Shift Lead
Manchester (Hybrid working)
Competitive Salary plus benefits (£45,000 - £65,000 per annum)
ROLE
We are seeking highly skilled and motivated Shift Lead Technical Operations Analysts to join our critical Operations team. As a Shift Lead, you will be responsible for the continuous monitoring of our total system and managing a team of Technical Operations Centre Analysts to deliver an optimal service.
You will work closely with other Smart DCC Operations functions, Service Providers, and Customers to ensure that our systems and platforms are working optimally with limited downtime for our customers. A thirst for proactive continuous improvement is critical, and problem-solving skills are essential.
A demonstrable ability to assimilate complex technical and process detail is required, as well as previous experience in IT, Network, or Application support in a Technical Operations Centre/Network Operations Centre/Service Desk environment.
The successful candidate will be the go-to person when dealing with DCC's Customers and Senior Management, requiring strong stakeholder management skills and awareness of the DCC's commercial position within industry to protect and maintain Smart DCC's reputation.
Responsibilities:
- SUPPORT JUNIOR TEAM MEMBERS WITH TRAINING, ESCALATIONS & SKILLS DEVELOPMENT
- MENTOR NEW AND EXISTING TEAM MEMBERS
- WORK CLOSELY WITH SENIOR MANAGERS AND STAKEHOLDERS
- DEPUTISE AS TOC SNR MANAGER WHERE REQUIRED
Requirements:
- Experience in ITIL frameworks, supporting Incident, Change, Problem Management, and Service Centre
- Good understanding of End-to-End smart metering, with a willingness to continually learn
- Ability to work with internal functions and Service Providers to refine DCC's monitoring capability
- Promptly communicates and escalates issues and incidents to ITIL functions
- Act as the first point of escalation for incidents and requests from wider DCC business
Benefits:
- Competitive salary plus benefits (£45,000 - £65,000 per annum)
- Hybrid working arrangement in Manchester
- Opportunity to work with a critical Operations team
- Chance to develop your skills and knowledge in IT, Network, and Application support
- Strong stakeholder management skills and awareness of the DCC's commercial position within industry
-
Technical Team Lead
6 days ago
Manchester, United Kingdom CV Technical Full time**Job Title:** Technical Team Lead**Company Overview:We are a market leading manufacturer in our respective field. We are looking for a motivated individual to join our engineering team as a Technical Team Lead.**Role Description:Assist management in direct oversight of the department's daily operation.Supervise and participate in the completion of assigned...
-
Technical Operations Lead
4 days ago
Manchester, United Kingdom CV Technical Full timeJob DescriptionThe Technical Operations Lead will be tasked with running and continuous improvement of the Maintenance & Engineering Department. Key responsibilities include supervising and participating in the completion of assigned PMs, developing and improving PPM & TPM Systems, and being involved in Project Work.A competitive salary of £50,000 +...
-
Technical Lead for Manufacturing
2 weeks ago
Manchester, United Kingdom CV Technical Full timeAbout the JobCV Technical is looking for an experienced Manufacturing Operations Manager to join their team in Manchester. The successful candidate will have a strong background in engineering management and a passion for process improvement.Key ResponsibilitiesSalary: £50,000 + benefitsLocation: ManchesterWorking hours: DaysThe ideal candidate will have...
-
Cloud Operations Technical Team Lead
6 months ago
Manchester, United Kingdom Manchester Metropolitan University Full time**About the role**: We are looking for a skilled and visionary individual to join our team as a Cloud Operations Lead. As the Cloud Operations Lead, you will play a pivotal role in the strategic planning, implementation, and day-to-day operations of our university's cloud infrastructure. This is an exciting opportunity for a dynamic professional to...
-
Technical Team Lead
2 weeks ago
Manchester, United Kingdom CV Technical Full timeAbout the JobWe are seeking a highly motivated Engineering Manager to oversee the daily operations of the department. The successful candidate will assist management in direct oversight of the department's daily operation, supervise and participate in the completion of assigned PMs to ensure departmental KPIs, and develop and improve PPM & TPM Systems.The...
-
Technical Operations Analyst Team Lead
3 days ago
Manchester, United Kingdom Smart DCC Full time**Job Summary**Join our search for an exceptional Shift Lead Technical Operations Analyst to play a key role in Smart DCC's Operations team.This permanent position involves leading a team of analysts to ensure the smooth operation of the DCC total system.The ideal candidate will have strong leadership and analytical skills, with the ability to communicate...
-
Technical Operations Lead
1 month ago
Manchester, United Kingdom DWP Digital Full timeJob SummaryWe are seeking a Technical Operations Lead to join our team at DWP Digital. This role will involve installing, maintaining, upgrading, and continuously improving our operating environment.About the RoleThis is an exciting opportunity for a Senior NetOps Engineer to take on a leadership role in shaping our technical operations strategy. As a...
-
Technical Operations Lead
7 days ago
Manchester, United Kingdom Spectrum It Recruitment Limited Full time**Join Our Team as a Technical Operations Lead**We are seeking a highly skilled Technical Operations Lead to join our team in the UK. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our cloud infrastructure on Google Cloud Platform.The estimated salary for this position is £80,000 + Equity.About the...
-
Technical Lead
5 days ago
Manchester, United Kingdom Rise Technical Recruitment Limited Full time**Technical Lead** **£50,000 - £60,000 + Excellent Company Benefits** **Manchester, Commutable from Oldham, Bolton, Stockport, Warrington, Huddersfield, Blackburn** Are you a Technical Lead looking to become a key figure within an industry defining business offering the chance to lead an expert team? This is an excellent opportunity to step up into a...
-
Technical Team Lead
3 days ago
Manchester, United Kingdom Recooty Full timeAbout the RoleWe're seeking an experienced Technical Team Lead with expertise in Azure operations to join our team. The successful candidate will be responsible for managing and maintaining our cloud infrastructure, ensuring seamless delivery of services to our clients.
-
Technical Operations Analyst Team Lead
2 weeks ago
Manchester, United Kingdom Smart DCC Full timeAbout the JobAs a Technical Operations Analyst Team Lead, you will be responsible for supporting junior team members with training, escalations, and skills development, as well as mentoring new and existing team members.You will work closely with senior managers and stakeholders, deputising as TOC Snr Manager when required, and have experience in ITIL...
-
Technical Operations Lead
2 weeks ago
Manchester, United Kingdom KO2 Embedded Recruitment Solutions Ltd Full timeJob OverviewKO2 Embedded Recruitment Solutions Ltd is a dynamic company looking for a highly skilled Engineering Project Manager to lead our team.This exciting opportunity will involve overseeing the implementation of innovative projects, driving technological advancements, and collaborating with a forward-thinking team. The ideal candidate will possess...
-
Technical Operations Lead
2 weeks ago
Manchester, United Kingdom Smart DCC Full time**Job Description:** Technical Operations Lead - DCCSmart DCC is recruiting for a Technical Operations Lead to join our Operations team in Manchester. As a key member of the team, you will be responsible for managing and developing a team of Technical Operations Centre Analysts.The ideal candidate will have experience in technical operations, ITIL...
-
Shift Lead IT Technical Operations
1 week ago
Manchester, United Kingdom Smart DCC Full timeJob Overview: We are seeking a highly skilled and experienced Shift Lead IT Technical Operations professional to join our team at Smart DCC. The successful candidate will be responsible for leading and managing a team of technical operations centre analysts to deliver an optimal service.About the Role:This is an excellent opportunity to join a...
-
Service Desk Team Lead
2 days ago
Manchester, United Kingdom Rise Technical Recruitment Limited Full time**Service Desk Team Lead Lichfield - Remote with occasional travel to office (once a month) £35,000 - £40,000 + Training, Pension, Life Assurance, Holiday** This is a fantastic opportunity for a motivated Service Desk Team Lead to join a leading UK care provider in a highly varied and technical role. The business is a well-known and respected organisation...
-
Technical Operations Lead Specialist
1 week ago
Manchester, United Kingdom Smart DCC Full timeJob Summary: We are looking for a skilled and experienced Technical Operations Lead Specialist to join our team at Smart DCC. The successful candidate will be responsible for managing and developing a team of technical operations centre analysts to deliver an optimal service.About the Role:This is an exciting opportunity to join a dynamic and innovative...
-
Technical Operations Lead
1 week ago
Manchester, New Hampshire, United Kingdom The Graduate Project Full time**Job Overview**We are seeking a Technical Operations Lead to join our DIT team, responsible for ensuring seamless integration and operation of infrastructure services. The ideal candidate will have strong experience with Windows Server, Microsoft Active Directory, and Azure, as well as comprehensive understanding of Microsoft platforms.**Salary:** £60,000...
-
Technical Centre Team Lead
1 week ago
Manchester, United Kingdom Smart DCC Full timeJob DescriptionPermanent Role - Network Operations Centre Shift Lead Manchester (Hybrid working)Smart DCC is seeking a skilled Network Operations Centre Shift Lead to join our critical Operations team. As a key member of our Operations department, you will be responsible for managing and developing a team of Technical Centre Analysts to deliver an optimal...
-
Technical Team Lead
14 hours ago
Manchester, United Kingdom Lorien Full timeTechnical Team Lead (PHP) Manchester Based - In office once every 2 weeks £65,000 + Benefits A global e-commerce client of ours, are looking for an experienced Technical Team Lead to join their well-established technical team. This role plays a key part in the performance of the client's Development function. The role Leading, guiding and being...
-
Electrical Operations Lead
2 weeks ago
Manchester, United Kingdom Technical Global Solutions Full timeJob TitleElectrical Operations LeadEstimated Salary: £73,000 per annumJob Type: Permanent / Full-TimeLocation: On-site in ManchesterAbout the RoleWe are seeking an experienced Electrical Operations Lead to oversee the execution of electrical projects from start to finish. The ideal candidate will have a strong background in electrical engineering and...