Betting Industry Representative

1 week ago


Cheltenham, Gloucestershire, United Kingdom Britbet Full time

Are you looking for a challenging and rewarding role in the betting industry? As a Customer Service Representative at Britbet, you will be responsible for handling customer inquiries, resolving issues, and ensuring that every customer has a positive experience at our events.

We are seeking individuals who possess excellent communication skills, a friendly demeanor, and a passion for delivering top-notch customer service. If you have a keen eye for detail, enjoy working with numbers, and are confident in your ability to handle cash, this could be the perfect opportunity for you.

We offer a competitive salary of £11.60 per hour, plus holiday pay, which is reflective of the excellent compensation package offered by our company. In addition to your salary, you will also receive travel pay to work at other racecourses, allowing you to explore new locations and meet new people.

Our team is dedicated to providing exceptional customer service, and we believe that our employees should reflect this value. We provide paid training to ensure that our representatives have the necessary skills to excel in their roles, and we encourage our staff to take ownership of their work.

**Job Overview:**

  • Work with customers to resolve issues and answer questions
  • Handle cash transactions with confidence and accuracy
  • Provide exceptional customer service to every customer
  • Work collaboratively with colleagues to achieve team goals

**Salary and Benefits:**

  • Competitive hourly pay of £11.60 per hour, plus holiday pay
  • Travel pay to work at other racecourses
  • Free on-site parking
  • Paid training to develop your skills


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