Help Desk Technician

6 days ago


Mansfield, Nottinghamshire, United Kingdom Blue Bull Recruitment Ltd Full time

We are looking for a skilled Technical Support Associate to join our team in Nottingham. This full-time position offers a competitive salary of approximately £24,000 and opportunities for career advancement.

Key Responsibilities

In this role, you will be responsible for providing technical support to customers via various communication channels. You will work closely with the team to resolve issues efficiently and effectively.

Your key responsibilities will include:

  • Troubleshooting and resolving technical issues
  • Using the company's internal knowledge base to find solutions
  • Providing excellent customer service

The ideal candidate will have experience working in a help desk environment and possess strong technical skills. Basic knowledge of Windows operating systems, Microsoft Office 365, and troubleshooting desktop and server issues is also desirable.

As a disability confident employer, we are committed to making reasonable adjustments for candidates with disabilities.

Please note that regular attendance at the office in NG18 Nottingham is essential for this role.



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