Senior Director of Customer Solutions

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Thegradcafe Full time

About the Role:

We are seeking a Director of Program Delivery and Strategy to join our team at Epsilon. This role will be responsible for developing and executing program strategies, driving technical capabilities, and maintaining strong client relationships. If you have a proven track record of driving business growth and revenue targets, we want to hear from you.

About Epsilon:

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. We accelerate clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.

Key Responsibilities:

  • Develop and execute program strategies, ensuring timely delivery and quality results.
  • Develop and maintain strong client relationships, understanding their needs and delivering tailored solutions.
  • Drive technical capabilities, leveraging our proprietary technology to enhance client experiences.
  • Collaborate with cross-functional teams to ensure seamless execution and optimal results.
  • Stay up-to-date with industry trends and emerging technologies, applying knowledge to improve our offerings.

Requirements:

  • 15+ years of experience in delivery leadership, with 7 years of experience in complex project management.
  • Strong knowledge of marketing concepts and associated applications.
  • Proven track record of driving business growth and revenue targets.
  • Ability to communicate complex technical concepts to non-technical audiences.
  • Experience in Agile program management and digital marketing.

What We Offer:

  • Competitive salary and bonus structure.
  • Comprehensive health coverage and wellness programs.
  • Ongoing training and professional development opportunities.
  • A dynamic and inclusive work environment.


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