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Information and Advice Worker

2 months ago

Doncaster, Doncaster, United Kingdom Novus Full time
Job Title: Information and Advice Worker

We are seeking a highly motivated and experienced Information and Advice Worker to join our team at Novus, a specialist Prison Education provider working across England and Wales.

About the Role:

As an Information and Advice Worker, you will work with clients to develop a personal learning plan and support with skills related to resettlement, such as employability and job seeking skills.

You will liaise with relevant agencies and stakeholders in custody and within the community, sharing relevant information in line with data protection to contribute to a consistent and continuous learning journey in custody and in the community.

Key Responsibilities:
  • Carry out an initial assessment of the potential or actual service user, including any risks, of his/her needs and requirements in respects of the service on offer.
  • Design and deliver an effective learning plan with the service user using specialist agencies as applicable.
  • Help raise expectations and aspirations of our learners, to enthuse, motivate and create opportunities for learning and engagement whilst they are in custody.
  • Support learner progression through; identification of educational need/course referral/pre, on & post course support/development of support plans.
  • Contribute to the effective allocation of the client to custodial provision.
  • Engage with actual and potential referral agencies including statutory and third sector agencies and where appropriate the community to generate referrals for programmes/activities/services as required.
  • Utilise policies and procedures (both Novus and HMPPS) to support the wider prison resettlement and skills strategy.
  • Work collaboratively as part of a local specialist education team and, positively contribute as part of the wider prison team.
Qualifications and Experience:

To hold or be willing to work towards a level 3 information, advice and guidance qualification within an agreed time scale.

To hold or be willing to work towards level 2 qualifications in literacy and numeracy within an agreed timescale.

Relevant experience and skills that would be ideal for this role include: experience of conducting initial assessments and supporting learning of individuals and groups, experience of working with groups of learners with a range of abilities, evidence of successful working in an effective multi-disciplinary team, and previous experience of working in a prison environment.

What We Offer:

As part of the LTE Group family, you will benefit from an excellent package including:

  • Extensive annual leave which can be taken throughout the year and not restricted to school holiday times.
  • Monday to Friday working pattern.
  • Our in-house 'Evolve' training programme, which offers you the chance to upskill and further your career through a wide range of recognised qualifications.
  • Full package of training to support working in a Prison environment.
  • Good progression routes into management positions within education.
  • Learner class sizes are much smaller than in FE colleges.
  • Able to be flexible and innovative with the curriculum.
  • Part of the wider community of the prison service.
  • Additional behavioural and complex need support.
  • Excellent pension scheme options including a Local Government Pension Scheme.
  • Our comprehensive in-house awards scheme.
  • An Employee Assistance Programme including a free, confidential, 24/7 support service.
  • Our Cycle to Work scheme.
About Us:

The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau.