Customer Service Representative
6 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner
- Restock shelves, maintain store displays, and ensure a clean and organized store environment
- Work efficiently to process customer transactions, handle cash and credit transactions, and maintain accurate records
- Assist with receiving and stocking deliveries, rotating stock, and maintaining inventory levels
- Participate in visual merchandising and store displays to promote sales and drive customer engagement
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
- A supportive and collaborative team environment
Requirements
- Experience working in a fast-paced retail environment
- Excellent customer service skills and ability to work effectively with customers
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
- Ability to lift and move stock, and work in a physically demanding environment
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Lidl in Deutschland.
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