Escalation Resolution Expert

1 week ago


London, Greater London, United Kingdom Arcus FM Full time
About the Role:

Arcus FM is seeking an Escalation Resolution Expert to join its compliance team. The successful candidate will work closely with clients to resolve long-standing pest control issues, identifying root causes and implementing effective solutions. As an Escalation Resolution Expert, you will be responsible for conducting site audits, reviewing client processes, and providing technical recommendations to ensure effective and efficient pest control.

This is a challenging and rewarding role that requires a high level of expertise in pest control, risk management, and stakeholder communication. The ideal candidate will have extensive experience in pest control, a strong understanding of industry regulations, and excellent interpersonal skills. They will be proactive, resilient, and able to 'hit the ground running' with exceptional presentation, written, and verbal skills.

This is a permanent position offering up to £34,426 per annum, a car allowance, discretionary bonus scheme, 25 days annual leave, and a contributory pension scheme.

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