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Senior Produce Specialist

1 month ago

Greenford, Greater London, United Kingdom MorePeople Full time
Technical Manager for Fresh Produce

A highly competitive salary and comprehensive benefits package are available to the right candidate.

This senior role is responsible for leading a team of technical professionals in ensuring the quality and safety of fresh produce products. The ideal candidate will have extensive knowledge of the fresh produce industry, including supply chain management, customer relations, and regulatory compliance.

The key responsibilities of this role include:

  • Customer-Facing Responsibilities:
    • To address customer queries, complaints, and crises proactively, maintaining brand reputation and ensuring customer satisfaction.
    • To attend meetings, audits, and conferences with customers, providing clear communication of action plans and updates on product developments.
    • To share industry trends, legislative changes, and competitor insights to maintain competitive positioning.
    • To assist in product launches and manage technical activities including shelf-life testing and packaging validation.
  • Internal Support Responsibilities:
    • To work closely with technical, procurement, and quality departments to ensure alignment on customer requirements and delivery standards.
    • To understand and support supply chain costing, product yield, and wastage metrics to assist in effective sourcing and trade planning.
    • To maintain up-to-date technical documentation, manage supplier audits, and ensure regulatory compliance.
    • To oversee the quality of packed products against customer standards through production monitoring and store visits.
    • To engage with regulatory bodies and produce industry groups to keep abreast of best practices in the fresh food sector.

The successful candidate will have:

  • A degree-level qualification in a relevant field, such as agricultural science or horticulture.
  • 3-5 years of experience in a technical, commercial, or procurement role within the fresh produce industry, with regular customer engagement.
  • Project management, customer relations, Microsoft Office expertise, and strong organizational skills.
  • Flexibility to travel as needed and a clean UK driving license.

This position reports directly to the Head of Technical and collaborates extensively with cross-functional teams.

£40,000 - £50,000 per annum (dependent on experience).