Cafm Administrator

Hamlin Knight is helping a valued client recruit for an experienced CAFM Data Analyst to support and maintain CAFM Systems. The role reports to the Head of ICT within a construction and engineering services organisation based in Greenford.

KEY RESPONSIBILITIES
- To work with the business in the mobilisation of new contracts and the implementation of the

CAFM system as part of the operational solution
- This is an operational role focused on ensuring that the asset and PPM data in JOBLOGIC CAFM system is accurately and consistently maintained to meet statutory and contractual standards.
- Identifying and reporting key issues and developing action plans to resolve issues with the CAFM system
- You will also act as the go between Operations, Technical & Finance teams defining the best practice innovation and manage ideas through to implementation across the business.
- Responsible for administering Joblogic system, User Access Controls and Role profiles levels of authorities/access
- Plan and execution of functional testing of new product released and coordination of business User Acceptance Testing effort where required
- Produce training guides and deliver "train the trainer" style training in accordance to change within the CAFM system
- Ensure the system is kept up to date and that new areas of functionality are understood throughout the business units to drive continuous improvement
- Produce reports with regards to support performance, risk, and system status
- Support technical initiatives including mobile device support / build of reports / software issues / SHEQ objectives within Joblogic CAFM System alongside the software Developers
- Ability to liaise successfully with senior management
- Support Tablets, Mobiles devices and CAFM legacy software

TECHNICAL SKILLS / KNOWLEDGE
- Good working/troubleshooting knowledge of CAFM Systems
- Good working/troubleshooting knowledge of Asset Management Systems
- Good working/troubleshooting knowledge of Microsoft Excel and Macros
- Any SQL/database import and export knowledge would be a plus
- Able to gather relevant information systematically to troubleshoot, resolve issues and support the business units
- Experience of creating reports from raw data in Excel or Power BI
- Good understanding of FM business and processes
- Joblogic or a CAFM system knowledge would be a big plus.
- Experience in a similar role.