Water Quality Operations Manager
3 weeks ago
Job Title: Water Quality Operations Manager
Job Summary:
We are seeking a highly skilled Water Quality Operations Manager to oversee our water quality services. The successful candidate will be responsible for managing a team of administrators, supervisors, and plumbers, ensuring compliance with L8 regulations and maintaining high-quality water services.
Key Responsibilities:
- Manage a team of 4 administrators, 2 supervisors, and 7 plumbers
- Ensure compliance with L8 regulations
- Monitor and maintain high-quality water services
- Conduct daily manifest for multi-part ordering, material report, VO report, and multi-visits
- Investigate high-level complaints and attend properties if required
- Issue kits to engineers
- Monitor KPIs and review engineers not hitting targets
Requirements:
- City & Guilds in Control of Hot Water Systems
- Attending technical jobs with engineers
- Carrying out Tech Tests/Induction/Intro Calls
- Carrying out WIP and Post Visits on engineers
- Online Training
- Intro Call with engineers to set out expectations before onboarding
Working Environment:
The successful candidate will work 50% in the office and 50% on-site, covering in the office in Bromley to manage the team when the senior manager is not available.
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