Water Quality Operations Manager

3 weeks ago


Brooklands, United Kingdom Example Recruitment Full time

Job Title: Water Quality Operations Manager

Job Summary:

We are seeking a highly skilled Water Quality Operations Manager to oversee our water quality services. The successful candidate will be responsible for managing a team of administrators, supervisors, and plumbers, ensuring compliance with L8 regulations and maintaining high-quality water services.

Key Responsibilities:

  • Manage a team of 4 administrators, 2 supervisors, and 7 plumbers
  • Ensure compliance with L8 regulations
  • Monitor and maintain high-quality water services
  • Conduct daily manifest for multi-part ordering, material report, VO report, and multi-visits
  • Investigate high-level complaints and attend properties if required
  • Issue kits to engineers
  • Monitor KPIs and review engineers not hitting targets

Requirements:

  • City & Guilds in Control of Hot Water Systems
  • Attending technical jobs with engineers
  • Carrying out Tech Tests/Induction/Intro Calls
  • Carrying out WIP and Post Visits on engineers
  • Online Training
  • Intro Call with engineers to set out expectations before onboarding

Working Environment:

The successful candidate will work 50% in the office and 50% on-site, covering in the office in Bromley to manage the team when the senior manager is not available.



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