Payment Manager
1 month ago
We are seeking a highly skilled and experienced Payment Manager to join our team. The successful candidate will be responsible for managing and supervising the Payments & Settlements unit and service providers, ensuring an effective and efficient operating model is maintained.
Key Responsibilities- Manage and supervise the Payments & Settlements unit and service providers to ensure an effective and efficient operating model is maintained.
- Process all payments and settlements transactions within pre-set standardized turnaround times and ensure SLAs are complied with.
- Ensure accurate and timely monitoring and settlement of all trades transactions.
- Ensure that all transaction processing is in compliance with regulatory and Bank's policies and procedures with prompt intervention to resolve problems/concerns.
- Act as a payment/transaction authoriser, where necessary.
- Ensure that the operational risk is effectively managed and addressed in all aspects of the Payments and Settlements function.
- Ensure that any audit points have been addressed and cleared in a reasonable time.
- Review department delivery processes with a view to ensure smooth workflow within the department, reduce turnaround times and achieve efficiency and cost benefits.
- Develop, improve and maintain, policies and procedures and user manuals for the Payments & Settlements unit.
- Lead projects related to Payments and Settlements, ensure their timely completion, achievement of objectives and cost efficiencies. Ensure the change-over to new systems and processes is smooth and error-free.
- Manage maintenance of transaction records and documents and create an archival system for easy retrieval.
- Prepare regular MI and analysis for senior management for effective monitoring and control.
- Provide technical support and advice in the field of Payments, Settlements and Securities to senior management, other stakeholders such as Business Development teams to help drive new business solutions.
- Carry out all people management responsibilities for the team, including performance reviews, attendance, disciplinary and sickness matters. Promote cross-skilling and ensure that all members of the team have personal development plans and are on track for their cross-skilling.
- Strong people management skills and experience, including management of change.
- Excellent verbal and written Communication skills, including senior stakeholders, external partners and customers.
- Good analytical reasoning.
- Strong organisational skills in relation to self and the team.
- Able to develop and implement solutions both tactical & strategic.
- Attention to detail and accuracy.
- Ability to remain calm under pressure and find a solution in a complex and demanding environment.
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