Head of Brand Creative Director

3 weeks ago


London, Greater London, United Kingdom KidZania London Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Head of Experience at KidZania London. This is a unique opportunity to shape the future of our brand and create unforgettable experiences for thousands of children and teens every year.

Key Responsibilities
  • Plan, budget, and execute the facility's experience overall strategy, ensuring alignment with KidZania's quality standards and guidelines.
  • Lead the Experience and Wardrobe team, managing and developing a small creative team of writers, designers, coaches, and prop makers.
  • Design, develop, and produce a 360-degree creative journey at KidZania, London, including content, architecture, theming, graphic design, assessments, coaching, and multimedia.
  • Liaise with the global relationship on Experience projects and variable calendar programmes, ensuring seamless execution and high-quality delivery.
  • Develop the department working plan and key performance indicators, analyzing and evaluating the facility's experience delivery in an agile manner.
  • Review department performance data to measure productivity and goals projects, leading the development work of new project experiences in conjunction with the partnership and brand teams.
Requirements
  • Experience in child development or experiential learning, with a strong understanding of creative skills and knowledge of Adobe software.
  • Portfolio management and project management skills, with experience in budget control and financial analysis.
  • Proven experience of managing and building credible, positive relationships across multidisciplinary teams.
  • Strategic thinker with commercial acumen, able to analyze and evaluate data to inform decision-making.
What We Offer
  • 25 days annual leave, plus recognized Bank Holidays.
  • Employee Assistance Programme, providing specialist advice and counseling services.
  • Training and Career Development opportunities.
  • Company Pension Scheme.
  • Westfield Discounts.
  • Free and Discounted KidZania Tickets.
  • 25% Discount in our retail shop and KidZania Birthday Parties.
  • 60% Discount in our internal food and beverage outlets.
  • 20% Discount at Hilton Kensington stays.

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