Membership Services Director

1 week ago


Banstead, Surrey, United Kingdom Everlast Gyms Full time
Membership Services Director

**Job Description**

We are seeking a highly motivated and experienced Membership Services Director to join our team at Everlast Gyms. As a key member of our management team, you will be responsible for ensuring that every customer has an exceptional experience in our club.

The successful candidate will have a proven track record of delivering excellent customer service, as well as strong leadership and communication skills. If you are passionate about fitness and dedicated to providing an outstanding customer experience, we would love to hear from you.

**Key Responsibilities**

  • To drive revenue growth through effective management of swimming lessons and other commercial activities.
  • To take part in new classes to ensure you can effectively communicate to members.
  • To up-skill the member experience team members to a level where they can recommend all the products/services on offer.

**Requirements**

  • A minimum salary of £42,000 - £52,000 per annum, depending on experience.
  • Strong leadership and communication skills.
  • Proven track record of delivering excellent customer service.
  • Dedication to providing an outstanding customer experience.
  • Possession of relevant qualifications or experience in a similar role.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading fitness brand.


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