Gym Management Specialist

3 days ago


Banstead, Surrey, United Kingdom Frasers Group Full time

Frasers Group is seeking an ambitious and results-driven individual to fill the position of Children's University Manager.

Estimated salary: $85,000

Job Summary

This role involves overseeing the day-to-day operations of the Children's University program, ensuring seamless delivery of services and continuous improvement of processes.

  • Maintain a high level of professionalism and integrity, embodying the values of Frasers Group.
  • Work closely with other departments to achieve commercial objectives and drive business growth.
  • Develop and implement strategies to enhance the overall customer experience.

Key Responsibilities:

  • Manage member queries efficiently, resolving issues promptly and professionally.
  • Monitor and analyze key performance indicators (KPIs) to inform data-driven decision-making.
  • Collaborate with cross-functional teams to design and implement new programs and initiatives.
Requirements

Candidates should possess excellent leadership and interpersonal skills, with the ability to work effectively in a fast-paced environment. A strong understanding of commercial principles and membership software systems is also essential.



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