Transportation Coordinator Night Shift

1 week ago

Halewood, United Kingdom Pertemps Cambridge Full time
Job Description

Job Title: Transportation Coordinator Night Shift

Job Summary:

Pertemps Cambridge is seeking a highly organized and detail-oriented Transportation Coordinator to join our team on a night shift. As a key member of our logistics team, you will be responsible for coordinating and preparing delivery and collection of freight information, ensuring all documentation is processed and completed on time and accurately.

Key Responsibilities:

  • Coordinate and prepare delivery and collection of freight information
  • Ensure all documentation is processed and completed on time and accurately
  • Provide excellent customer service support
  • Understand operational restrictions, including management of transportation of sequenced stock and liaising with customers to ensure best possible customer service
  • Provision of excellent customer service
  • Co-ordination of collection and delivery of goods
  • Preparation of Transport and customer documents - ensure compliance with standard operating procedure
  • Adhere to all company health and safety policies and standards of housekeeping
  • Inputting despatch information into GTS
  • Pro-actively escalate any potential service issue to both immediate management and to the customer
  • Load building finished goods stock to amend planning schedule where required
  • Creation of orders through to Documentation, liaising with warehouse personnel to ensure despatch
  • When required, ensure flexibility within the department to cover colleague's tasks during times of holidays & absence
  • Investigate routings for the Transport Plan for new / amended customers/destinations
  • Liaising with MLS and other UK Freight departments and locations
  • Liaising with the operation to ensure stock is despatched correctly
  • Dealing with customer requests to ensure service levels are surpassed
  • Ensuring all administration is up to date and accurate
  • Adhere to the company values
  • Undertake any other reasonable tasks as detailed by the Management Team

Local Accountabilities:

  • Customs requirements and procedures as dictated by the customer
  • Domestic transportation of goods
  • Understand the implications of operating within a time-sensitive environment
  • Awareness of O'Licence compliance, WTD and drivers hours legislation
  • Systems requirements including GTS
  • Operational Documentation, compliance with escalation process
  • Quality Standards as per the Quality Policy
  • Quality Standards as per customer requirements

Resources:

Circa 20 LGV1 Drivers covering the shift operation along with 3 status administrators

Requirements:

  • Proven experience within Logistics Industry
  • Proven experience within a customer-facing role
  • Computer literate
  • Communication skills - verbal & written
  • Ability to follow work procedures
  • WTD and Drivers hours regulations

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