Ward Administrator

2 days ago

Peterborough, Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

About the Role

We are seeking an experienced and motivated Ward Administrator to join our inpatient mental health team based in Peterborough, Cambridgeshire. The successful candidate will provide administrative support to the Crisis Resolution & Home Treatment Team for Older People and work within a mental health ward for Older People who are experiencing a mental health crisis or have a primary diagnosis of Dementia.

Main Responsibilities

  • Provide comprehensive administrative support to the Ward team, including word processing of all forms of correspondence, reports, and summaries.
  • Act as the first point of contact for all staff and visitors to the ward, answer telephone calls, and take messages from the public, health colleagues, and other agencies.
  • Assist the Ward Manager in planning various projects throughout the year and maintain systems of recording patient admission and discharge status in liaison with the discharge planning team.
  • Compile data on admissions and discharges using SystmOne and attend and book rooms for team meetings, take minutes, and distribute minutes.
  • Undertake training of new staff as directed by the Line Manager and provide cover as directed by the Line Manager for other members of the team in their absence.

About Us

Cambridgeshire & Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for. We are committed to recruiting high-calibre candidates who share our vision and values.

Requirements

  • Education to GCE/GCSE standard and NVQ 2 in Administration or Customer Services.
  • Experience of working in a busy and demanding office/customer-facing environment and planning and organising own workload and of staff within own span of control.
  • Excellent customer care skills, good IT skills (MS Office), and ability to work under occasional pressure/stress.

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